Exchange and return policies?

We take great pride in our reputation for value and quality and we unconditionally guarantee every item sold against any defect in manufacturing.

REFUNDS: Calendars Pads and More does not offer refunds. Because many of our products are seasonal (calendar and sports schedules) and due to the heavy cost of shipping magnets (we pay the shipping over $60), please be sure the item you are ordering is the item you desire. Please call or contact Calendars Pads and More representatives (800-437-7237) and ask any questions pertaining to a particular product before ordering. We attempt to clearly display each item as best we can on our website and we will be happy to discuss the specifics of each product before you purchase. We're happy to send you any sample at no charge before you order so you can verify their quality.

EXCHANGES: Calendars Pads and More will gladly exchange any item that has been incorrectly sent to you, or is defective in manufacturing, or has printing errors that are the fault of Calendars Pads and More. Please return the item(s) within 14 days of receipt and we will gladly assist you with a prompt exchange provided that the items are returned in their original packaging. In all cases, please contact your Calendars Pads and More representative (800-437-7237) before shipping your merchandise back to us, as we may decide to have you keep the damaged magnets rather than pay for the return shipping.

• Incorrect Product: You will not be charged for the shipping costs of replacement merchandise, and we will reimburse you for the cost of returning the item(s) to us.
• Defective Product: If you have received defective merchandise, you may exchange the defective merchandise for a different item. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges.

CONCERNING CUSTOM PRODUCTS: Please see our custom notepad section for a complete explanation of our policies.

RETURN SHIPPING: If you are paying for the return shipping, please send all return packages via a prepaid, insured, traceable method to ensure a safe and documented delivery. If we are paying for return shipping, please ship the item UPS GROUND and use our account number, which a Calendars Pads and More representative can provide you (800-437-7237)